diff --git a/frontend/src/viewers/ArtifactView.test.tsx b/frontend/src/viewers/ArtifactView.test.tsx
index ccf02393..2fe33ffc 100644
--- a/frontend/src/viewers/ArtifactView.test.tsx
+++ b/frontend/src/viewers/ArtifactView.test.tsx
@@ -26,9 +26,23 @@ test("question renders markdown headings", () => {
   expect(screen.getByText("Domanda")).toBeInTheDocument();
 });
 
-test("unknown kind falls back to formatted JSON", () => {
-  render(<ArtifactView artifact={{ kind: "mystery", data: { a: 1 } }} />);
-  expect(screen.getByText(/"a": 1/)).toBeInTheDocument();
+test("unknown object kind renders as formatted sections, never raw JSON", () => {
+  render(
+    <ArtifactView
+      artifact={{
+        kind: "phase",
+        data: {
+          recap: "Domanda: lista pazienti.",
+          chiarimenti_risolti: ["finestra_temporale — 5 anni", "tipo_evento — solo impianto"],
+        },
+      }}
+    />,
+  );
+  // Humanized section labels, values as text/bullets — and NO raw JSON braces.
+  expect(screen.getByText("Recap")).toBeInTheDocument();
+  expect(screen.getByText("Chiarimenti risolti")).toBeInTheDocument();
+  expect(screen.getByText("finestra_temporale — 5 anni")).toBeInTheDocument();
+  expect(screen.queryByText(/"recap"/)).not.toBeInTheDocument();
 });
 
 test("schema_linking renders the schema viewer", async () => {
diff --git a/frontend/src/viewers/ArtifactView.tsx b/frontend/src/viewers/ArtifactView.tsx
index 14903191..c5bc5ba6 100644
--- a/frontend/src/viewers/ArtifactView.tsx
+++ b/frontend/src/viewers/ArtifactView.tsx
@@ -69,10 +69,53 @@ function cteNames(raw: unknown): string[] | null {
   return null;
 }
 
-function JsonFallback({ value }: { value: unknown }): ReactElement {
-  const text = typeof value === "string" ? value : JSON.stringify(value, null, 2);
+// "recap" -> "Recap", "chiarimenti_risolti" -> "Chiarimenti risolti"
+function humanizeKey(k: string): string {
+  const spaced = k.replace(/[_-]+/g, " ").trim();
+  return spaced.charAt(0).toUpperCase() + spaced.slice(1);
+}
+
+/** Renders any artifact payload as readable text — NEVER raw JSON. Objects become
+ *  labelled sections, arrays become bullet lists, primitives become paragraphs;
+ *  strings render as markdown. Nested structures recurse. */
+function StructuredValue({ value }: { value: unknown }): ReactElement {
+  if (value === null || value === undefined || value === "") {
+    return <p className="text-sm text-muted-foreground">—</p>;
+  }
+  if (typeof value === "string") return <MarkdownView source={value} />;
+  if (typeof value === "number" || typeof value === "boolean") {
+    return <p className="text-sm leading-relaxed text-foreground/90">{String(value)}</p>;
+  }
+  if (Array.isArray(value)) {
+    const allPrimitive = value.every((v) => v === null || typeof v !== "object");
+    if (allPrimitive) {
+      return (
+        <ul className="list-disc space-y-1 pl-5 text-sm leading-relaxed text-foreground/90 marker:text-muted-foreground">
+          {value.map((item, i) => <li key={i}>{String(item)}</li>)}
+        </ul>
+      );
+    }
+    return (
+      <div className="flex flex-col gap-3">
+        {value.map((item, i) => (
+          <div key={i} className="rounded-lg border border-border/60 p-3">
+            <StructuredValue value={item} />
+          </div>
+        ))}
+      </div>
+    );
+  }
   return (
-    <pre className="overflow-auto whitespace-pre-wrap rounded bg-muted p-3 text-sm">{text}</pre>
+    <div className="flex flex-col gap-4">
+      {Object.entries(value as Record<string, unknown>).map(([k, v]) => (
+        <section key={k}>
+          <h4 className="mb-1.5 text-[0.72rem] font-semibold uppercase tracking-[0.1em] text-muted-foreground">
+            {humanizeKey(k)}
+          </h4>
+          <StructuredValue value={v} />
+        </section>
+      ))}
+    </div>
   );
 }
 
@@ -104,5 +147,6 @@ export function ArtifactView({ artifact }: { artifact: ArtifactData }): ReactEle
     const md = toMarkdown(data);
     if (md !== null) return <MarkdownView source={md} />;
   }
-  return <JsonFallback value={data} />;
+  // Fallback for any other kind / shape: formatted text, never raw JSON.
+  return <StructuredValue value={data} />;
 }
diff --git a/frontend/src/viewers/MarkdownView.tsx b/frontend/src/viewers/MarkdownView.tsx
index aa5d0032..93fd5e33 100644
--- a/frontend/src/viewers/MarkdownView.tsx
+++ b/frontend/src/viewers/MarkdownView.tsx
@@ -42,7 +42,7 @@ const components: Components = {
 
 export function MarkdownView({ source }: { source: string }) {
   return (
-    <div className="markdown-view overflow-auto max-h-[60vh] prose prose-sm dark:prose-invert p-3">
+    <div className="markdown-view thot-prose">
       <ReactMarkdown remarkPlugins={[remarkGfm]} components={components}>
         {source}
       </ReactMarkdown>